My client does returns and credit memos with reference to an invoice, F2 to RE, TAN to REN.
They have a quantity scale based condition record that gives a discount percentage on the order/invoice.
When it copies to an RE from the invoice, and they change the quantity, they have to recalculate pricing to correct some other pricing conditions. When they do this, it also updates the scale pricing condition and wipes it out because the credit amount does not meet the required quantity to qualify for the scale.
How can we achieve updating the pricing for other elements and leave the discount from the scale condition on the return and only have it adjust accordingly.
Example:
Scale is 50-100 EA gets 5% discount.
Original order was for 75 so they get 5% discount and have paid that.
Return is for 25, which doesn't meet the scale discount. They should be credited the 5% on those 25 but updating pricing is wiping it out.
Thanks in advance,
Pam