Easy dms "You are not logged on"

Hi Gurus,

We are using SAP Easydms(Version 7.1.4.4)

We are getting a error "You are not logged on"

- This comes with in short span of log in (less than 30 seconds)

- This happens only for a particular user

- This error occurs even if logs in from other computer

- Reinstalled the Easydms GUI , still the issue persists

SaravaJ