Many thanks Vikram.
You compensated what the SAP Support Search Engine did not do for us. I am positive I had searched there as my first step, but because I used the words E-Mail, SAPGui, and WebUI, instead of email (no hyphen), gui (separated from sap), and web ui (two words), we got frustrated as we did not obtain any notes, and eventually decided to consult our colleagues @ scn.
We passed the request to SAP to include those words to retrieve that note, as the words we used are commonly found there.
Thanks again,
Juan